Implementing A PMO Is Often Facing Challenges. Expert Interview With Bill Dow

Bill Dow

BILL DOW is a result-oriented, industry recognized, passionate professional who has a strong background in PMO management, development methodologies, and tactical project execution.

Why you should listen to him:

Bill has successfully built several PMO’s, as well as having ran large industry impacting projects. His IT industry background spans government, health care, real estate, software, and wireless. He has strong organizational and planning skills, and focus on building customer partnerships. He has a proven track record on being able to drive strategy, vision, and be forward looking. He is also focused on staying on top of the latest project management industry trends. Through the books that he has published, he has created PMO and Project Communication tools that are used in companies all around the world.

He is the co-author of the Project Management Communication Bible. This is an 801 page reference manual, published in 2008 for Wiley publishing. It can be found on and consistently in the Top 100 for Project Management books.

The second book he wrote is called “The Tactical Guide for Building a PMO” . The book takes his personal experience in building and implementing PMO’s over a 10 year period and puts it into a format that is easy to read and use for any PMO Manager. This book can also be found on

His third book “Project Management Communications Tools” will be release in the June 2015 timeframe. More information on this book can be found on his website in the coming weeks.

Bill is, also a part time Adjunct Professor at Bellevue College where he teaches several project management classes in the certification program. “I have a deep passion and enthusiasm for teaching and mentoring, so my work at Bellevue College is one of my great accomplishments.” – he says.


Mirla Ferreira: Hi Bill, as an author of “The Tactical Guide for Building a PMO” book, What do you think is the highlighter obstacle to implement a PMO that really works?

Bill Dow: I think that PMO Managers throw away process to quickly. Process is a good thing, too much process is not good, but too little doesn’t work either. There is something to be said for all project managers to be managing their projects in a repeatable and consistent manner. So many PMO managers are quick to throw out process because of the growing pressures to be agile, and I would say those folks have the biggest obstacles to be successful.

Mirla Ferreira: In your opinion, what are the best benefits of PMO as a service? In what circumstances should a company choose a PMO as a service approach?

Bill Dow: PMO as a service is a brand new concept that is just starting to take off. I would say that we are far too early to have this model working consistently across companies. Companies are so different and I think this concept of PMO as a Service has a long way to go before it is proven and we see consistent results. If companies are going to go with this concept, then they would be one that are much smaller and want to have outside experts driving their end to end efforts. Still too early frankly and not yet proven.

Mirla Ferreira: For you, what is the biggest challenge that professionals have when leading an effective, value driven PMO?

Bill Dow: The challenge is around executive support. I see PMO’s fail all the time and even document it in my book with a term called the “PMO Cycle”. Basically, it states very simply, when you lose your executive support, you lose your PMO. I have seen it happen many times myself and to my PMO Manager peers. It is a way of life of this profession and something that we to live with. So, go out there and secure the support from multiple executive for the best chance of your PMO succeeding into the future.

Mirla Ferreira: Thanks Bill, it was a pleasure talking to you today”.

Share your experience implementing a PMO!

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Work Better, Our Commitment

Work Better, Our Commitment

We believe that the ability to learn is essential for success.

Since the beginning of our organization we are committed with the learning process, we believe that it is the only way to improve.

For this reason, our commitment for 2015 is to continue to learn , to put into practice what we have learned in order to be more efficient, and to work better with …


We wish you all a great 2015!

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Estou a interromper?

Estou a interromper?

Interrupções. Haverá algo pior para a concentração de uma pessoa quando está a fazer uma determinada tarefa?

Sem dúvida é um factor que, a meu ver, nos dias de hoje, é um grande problema para a produtividade e criatividade dos recursos de uma empresa, para não mencionar a parte financeira.

Muito na moda estão os espaços abertos (“open spaces”), de forma a manter os colaboradores mais unidos e em sintonia com aquilo que estão a fazer, mas de certo modo o que estão a fazer é a interromperem-se uns aos outros, não a trabalhar em equipa. O facto de colocar as pessoas num “open space”, cria a tentação de comunicar e socializar, pois temos ali alguém com quem podemos e devemos falar. Logo, mais oportunidades para haver interrupções.

Consciencia das pessoas do impacto da interrupção, e minimizar as oportunidades de haver interrupções, é algo a que nos devemos focar, e aí sim, devemos partilhar.

Mesmo em situações em que num espaço estejam só duas pessoas, se uma delas não tiver a consciência do impacto que tem uma interrupção, os dois serão afectos com o mesmo sintoma.

No meu caso, na àrea de desenvolvimento web, uma àrea em que a criatividade está presente todos os dias e em todas as situações, é importante dar às pessoas um espaço de tempo, e até mesmo um espaço físico, para elas “viajarem” nos seus pensamentos, ideias e alinharem o seu raciocionio para uma determinada situação.

Um mundo em que hoje em dia tudo está online, tudo colabora e em que tudo é muito social e muito partilhado, o melhor é mesmo colocar um travão a essa avalanche de informação, quero dizer, interrupção, e focar-mo-nos nas nossas tarefas e nos nossos desafios, só depois do termino da nossa tarefa é que a podemos partilhar.

Num mundo em que tudo está em, e na rede, o importante é estar conectado à sua rede.


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Sustainable Development And The Project Manager

Sustainable Development And The Project Manager

Sustainability is an interesting concept and has been used more in the sense of planet environment but on March 20, 1987 the Brundtland Commission of the United Nations uses a different concept of sustainability as a part of the concept sustainable development  “sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their own needs.”

It is funny how we need a concept that remember us how to be a better human person, in order to get a better society.  ” Common sense is not common action”, Shawn Achor says.

People involved in projects should think in a socially responsible way, making decisions which benefit not only the businesses but also the society and the environment. We as project manager professionals have to maintain the balance of the three pillars of sustainability: Economic, Social and Environmental in all of our projects.

At this point and with this responsibility a lot of questions coming to our mind: How can I integrate the best practices of Project Management, Social Responsibility, Energy, Environmental, Quality, Stakeholders, Finance, Procurement etc? sounds confusing. It is a lot of information and at the end it is not easy to implement. Fortunately we have a framework that integrates all these concepts, it is a framework that guide us how to integrate sustainability with our projects.

How Joel Carboni says “Sustainability Starts with Project Management!”

The GPM® Reference Guide to Sustainability in Project Management.

“With over 65 years of combined project management experience, authors Joel Carboni, Monica Gonzalez, and Jeff Hodgkinson deliver a reference guide to project management with best practices for sustainability integration based on the PRiSM Project Methodology.

The belief that Project Management can drive—in practice, not just in theory—a sustainable planet and economy, this 157 page manual covers key aspects of sustainability related International Standards, the new ISO 21500 Guidance on Project Management, as well as how to construct a sustainability management plan using the GPM® P5™ Method “

Take a look in:

Are you integrating sustainability into your projects?

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We were at the ECFI in Munich

European Conference on the Future of Internet -ECFI

In the past 17th and 18th of Setember 2014, we were attending the 2nd European Conference on the Future of Internet – ECFI . The event was taken place in the Research Centre of the TUM – Technical University of Munich, in Garching. Also on the second day there was a TechnoBruch at BMW Worldwhere it was discussed how the Future Internet will revolutionise the manufacturing sector and particularly the automotive industry.

The main objective of the event was to inform the advances that have been made ​​through FIWARE program and the launch of the FIWARE Accelerator Program. Starting this September, 16 accelerator projects will provide 80 million euros in direct funding through Open Calls for small and medium-sized enterprises that build innovative products, solutions and applications based on FIWARE technology, the pan-European open platform for the Future Internet.

The 16 Accelerators are distributed in different areas: eHealth, Smart Cities, Multimedia, Smart Manufacturing, Smart AgriFood, Smart Energy, Creative Industries, Social Interaction, Food Chain Logistics, Media & Content and Learning & Training.

More about #ECFI2 in:

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